Terms and conditions

Please read this section carefully. It sets out the terms and conditions on which you may use this website. In these terms and conditions ‘we’/’us’/’our’ means Pavilion Publishing and Media Ltd.

Use of website on these terms and conditions

This website is owned by Pavilion Publishing and Media. These terms and conditions apply to all the Pavilion websites listed below. If you do not agree to these terms and conditions, cease use of the website immediately.

You may print and keep a copy of these terms and conditions. They are a legal agreement between us and you, and they can only be modified with our consent. We reserve the right to change these terms and conditions at our discretion by changing them on the website.

Accuracy of information and disclaimer

We do our best to ensure all information on the website is accurate. However, we make no representations that information is accurate and up to date or complete and accept no liability for any loss or damage caused by inaccurate information.

We accept no liability and offer no warranties in relation to it and its content, to the fullest extent that such liability can be excluded by law. You should independently verify any information before relying upon it. If you find any inaccurate information on this website, please do let us know by emailing [email protected].

Where we concur that the information on the website is incorrect, we will correct it as soon as practicable. You should ensure information you send to us is accurate and does not breach anyone else’s rights such as copyright or is libellous, obscene, menacing, threatening, offensive, abusive, fraudulent, criminal or infringes the rights of other people or in is in any way illegal.

Copyright

The website contains copyright material, trade names and other proprietary information, including, but not limited to, text, software, photos, graphics and may include video, graphics, music and sound.

The entire contents of the website are protected by copyright law. We, or our licensors, own copyright and/or database right in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part except as provided in these terms and conditions.

You may download information from the website for your own personal use only unless there is a notice to the contrary on an individual content piece.

Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.
“Pavilion Publishing and Media Ltd” and the logos on this website belong to us or our licensors. You may not use those names or logos without our consent or the consent of our licensors.

We provide hypertext links to other websites which are operated by other people. Using such a link means you are leaving our website and we take no responsibility for, and give no warranties, guarantees or representations in respect of linked websites.

Purchasing products on the website

We will make every effort to dispatch your materials within five working days (subject to availability). We do not send materials for preview.

However, we are happy to refund your payment in full if the materials do not meet with your requirements. Simply return them within 21 days of receipt, together with our invoice. Please return items by recorded delivery and use the original or comparable packaging so that they arrive back with us in good condition. No responsibility will be accepted for goods lost in the post that have not been returned by recorded delivery.

We regret that we cannot return video, audio or electronic format resources (such as pdf documents).

Return goods to: Pavilion Publishing and Media Ltd, Blue Sky Offices Shoreham, 25 Cecil Pashley Way, Shoreham-by-Sea, West Sussex, BN43 5FF, United Kingdom. Prices may be subject to change without notice.

Cancellation

Terms and conditions

  • Prices are subject to change without notice
  • Terms are strictly 30 days net
  • Items that remain undelivered must be reported within 28 days of order or liability may not be accepted
  • Pavilion must be notified of faulty or damaged items on receipt of delivery
  • Ownership of goods remains with Pavilion until the amount due is paid in full
  • Payment must be taken in full on PDF products prior to despatch

Despatch

We will make every effort to despatch your materials within five working days (subject to availability)

Previews and refunds

We consider our publications to be of a high standard and therefore do not send materials for preview. However, we are happy to refund your payment in full if the materials do not meet with your requirements. Simply return them within 21 days of receipt.

Please return goods by recorded delivery to:
Pavilion Publishing and Media Ltd
Blue Sky Offices Shoreham
25 Cecil Pashley Way
Shoreham-by-Sea
West Sussex
BN43 5FF
United Kingdom

The original or comparable packaging must be used so that they arrive back with us in good condition. No responsibility will be accepted for goods lost in the post that have not been returned by recorded delivery. We regret that we cannot accept returns of electronic or CD-ROM materials.

The Cancellation notice must be sent to the following address:
Customer Services
Pavilion Publishing and Media Ltd
Blue Sky Offices Shoreham
25 Cecil Pashley Way
Shoreham-by-Sea
West Sussex
BN43 5FF
United Kingdom

Email: [email protected]
Tel: + 44 (0)1273 434 943
Calls are charged at national rate within the UK

Opening hours are UK local time 9.00am – 5.30pm (Monday – Thursday), 9.00am – 5.00pm (Friday)
Registered company address: Cairns House, 10 Station Road, Teddington, Middlesex TW11 9AA
Company registration in England and Wales: 2078808
VAT no: 475 7296 01

Pavilion ELT events

All cancellations will be subject to a £50 administration fee, if received in writing at least 28 days before the event. We regret that any cancellations beyond this period cannot be refunded, but substitute delegates are welcome at any time.

Purchasing products on the website

Digital issues
We provide a “digital” subscription as an option for many of our magazines.

Access to this is provided via a third party supplier. The account you create is a personal account which holds details of your digital subscriptions. In your account you can have several subscriptions to any of the publications which are hosted by PageSuite.

The account works through a username and password system; the username is usually your email address which you specified when you purchase your subscription.

The subscription period will be specified at the time of purchase, and you will have access to all the editions in the publication archive until the subscription expires. This includes new editions and all the past issues that are available through your digital access.

Once your subscription expires or lapses, you will no longer have access to the digital editions.

Website subscriptions
We provide a “website” subscription as an option for some of our websites.

We provide access to this through a username and password system; the password is usually your email address which you specified when you purchase the subscription.

The subscription period will be specified at the time of purchase, and you will have access to the content as covered by the subscription you have chosen. In some cases, this will include access to an archive of content.

This access will last as long as the subscription period continues.

Once your subscription expires or lapses, you will no longer have access to the content.

VAT

Prices are displayed including VAT at the rate applicable in the consumer’s member state, unless stated otherwise on the product page.

Links

All links from this website are selected using our links policy. Links are provided for information and convenience only. We cannot accept
responsibility for the websites linked to, or the information found there. A link does not imply an endorsement of a website; likewise, not linking to a particular website does not imply lack of endorsement.

You do not have to ask permission to link directly to pages hosted on this website. However, we do not permit our pages to be loaded into frames on your website. The pages must load into the user’s entire window. You must not use the Pavilion logo to link to our website without prior permission.

Our liability

We provide information on parts of this website free of any access charge. The free information provided on the website is provided on the basis of no liability for the information given. In no event shall we be liable to you for any direct or indirect or consequential loss, loss of profit, revenue or goodwill arising from your use of the website or information on the website.

Subject as provided below, all terms which might otherwise be implied by law are excluded to the extent possible.

We accept liability for death or personal injury caused by our negligence or responsibility for fraudulent misrepresentation that cannot, under English law, be excluded.

We are a distributor (and not a publisher) of content supplied by third parties and users of the website. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or users, are those of the authors or such other distributors and not of us. We do not necessarily endorse nor are we responsible for the accuracy or reliability of any opinion, advice or statement made on the website.

The information on the website is not intended to address your particular requirements. Such information does not constitute any form of advice or recommendation by us and is not intended to be relied upon by you in making (or refraining from making) any specific investment, or other, decisions. You should take your own advice, related to your specific needs.

If you make an arrangement with anyone named or connected with the website this is at your sole risk.

We make every effort to ensure that the website is available 24/7 but may need to apply a technical upgrade or correction, or because the system itself has failed for whatever reason, outside our control.

Access to the website is also dependent upon service provision from an internet hosting service, and we cannot be held liable for non-availability due to technical problems with third parties. We have no liability for any user’s inability at any time to access the website.

Barring from the website

We reserve the right to bar users from the website, on a permanent or temporary basis at our discretion. We shall make all reasonable efforts to notify such users, who upon notification must not then attempt to use the website under any other name or through any other user.

Legal jurisdiction and dispute resolution

English law shall apply to these terms and conditions, notwithstanding the jurisdiction where you are based. You irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions and for those purposes irrevocably submit all disputes to the jurisdiction of the English courts. The place of performance shall be England.

We make no warranty or guarantee that the website or information available over it complies with laws other than those of England.

General

Any formal legal notices should be sent to us at the address at the end of these terms and conditions by email and confirmed by post.
Failure by us to enforce a right does not result in waiver of such right.
You may not assign or transfer your rights under this agreement.
We may amend these terms and conditions at any time by posting a variation on the website.
If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

Copyright Notice

© Pavilion Publishing and Media Ltd, 2024.
All rights reserved.

The material on this website is protected by copyright and/or database right throughout the world and is owned by Pavilion Publishing and Media Ltd or its licensors.
You may read, print and download it for private use.

Further Information

Further information on these terms and conditions or any queries on them can be obtained from:

Pavilion Publishing and Media Ltd
Blue Sky Offices Shoreham
25 Cecil Pashley Way
Shoreham-by-Sea
West Sussex
BN43 5FF
United Kingdom

These terms and conditions were published on 21/05/2018 and replace with immediate effect all previous terms and conditions.

List of Pavilion websites covered by this policy:
www.pavpub.com
www.bjfm.co.uk
www.careknowledge.com
www.etprofessional.com
www.fire-magazine.com
www.gmjournal.co.uk
www.mentalhealthtoday.co.uk
www.learningdisabilitytoday.co.uk
www.modernenglishteacher.com
www.myetpedia.com

Health and Social Care

Fire

Learning Disability

LDT logoLearning Disability Today is a website from Pavilion providing daily news, features and analysis. The website amplifies the voice of professionals and experts by experience, focusing on both learning disability and autism.

Mental Health

Pavilion Mental Health

Welcome to Pavilion

We support professional development in social care and education

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Our latest publications

View more of our latest publications

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About Us

Our mission: inspiring individuals to change lives

Pavilion is the leading provider of professional development products and services for public, private and voluntary workers in the health, social care, education, and community safety sectors. Our portfolio includes journals, books, training materials, interactive websites, exhibitions and conferences.

We believe that everyone has the right to fulfil their potential; to provide the best service they can in their sector. To do that, our products and services aim to raise standards, promote best practices and support continuing professional development throughout all the sectors in which we operate.

Our story

Pavilion was established in 1986 to provide forward thinking training materials for professionals working in the health and social care sectors. Since then we have grown, changed and evolved along the way but one thing has remained the same: our longstanding commitment to raising professional development, breaking down barriers and promoting equality and acceptance across the health, social care, education, and emergency response sectors.

After working closely for many years, Pavilion joined OLM Group in 2008. Having shared goals, values, and expertise in software, publications, and events, both companies now work together to provide a wide range of services across the health and social care sector.

Now in our 31st year, we continue to produce industry-leading handbooks, training materials, journals, and events, and to extend our range of services through innovative approaches to the market.

Pavilion Publishing and Media is part of OLM Group.

In 2016, OLM Group was proud to celebrate 25 years of innovation and growth.

Investing in people and innovation for over 25 years, OLM Group builds businesses that transform.

OLM Group consists of three transformational businesses: OLM Systems, Nalanda Technology and Pavilion Publishing and Media.

Headquartered in Teddington, Middlesex, OLM Group employs over 240 staff with local offices in Brighton, Cwmbran, Glasgow and Oxford.

The Group’s expertise combines:

  • Technology
  • Content
  • Search and discovery

Contact Us

For any enquiries, please contact us.

We are open 9.00am – 5.30pm Monday to Thursday and 9.00am – 5.00pm on Friday (UK time).

Tel: +44 (0)1273 434 943
Email: [email protected]

Pavilion Publishing and Media Ltd

Blue Sky Offices Shoreham
25 Cecil Pashley Way
Shoreham-by-Sea
West Sussex
BN43 5FF
UNITED KINGDOM

Pavilion Publishing and Media is registered in England and Wales No. 02078808. Registered Office: Cairns House, 10 Station Road, Teddington, Middlesex, TW11 9AA.
VAT no: 475 729601

A list of our Distributors can be found here.

The Mini PAS-ADD Interview Handbook 3rd Edition

Cover of the book - The Mini PAS-ADD Interview Handbook 3rd Edition

The PAS-ADD system is a family of assessments that has gained worldwide recognition for its contribution to improving the mental health assessment of people with intellectual disability (ID). Although the initial impetus for developing the system was for the particular needs of people with ID, the PAS-ADD assessments are equally valid for the general population. They are particularly valuable in situations where the person has more limited language skills. They are also excellent for use in research projects demanding high quality data on symptoms.

The Mini PAS-ADD was initially developed in recognition of the fact that many health and social service professionals have detailed knowledge of the client, but may not have a formal background in psychiatry or psychology. The Mini PAS-ADD provides a clinical glossary that includes examples of each symptom at various levels of severity. This glossary enables highly reliable estimates of symptoms to be made. The interview also has questions to guide the interviewer in asking about the symptoms.

Newly revised and fully updated to be compliant with both ICD-10 and DSM-5, the Mini PAS-ADD covers a range of common mental health problems. There are sections on anxiety, depression, bipolar disorder, obsessive-compulsive disorder, and psychosis, as well as a screen for autism spectrum disorder. In addition, the Mini PAS-ADD includes a small constellation of symptoms that were identified in the original field trials as indicating the presence of an organic disorder.

The Mini PAS-ADD is ideal for collecting crucial symptom information that subsequently becomes part of a wider case formulation, which may include, for example, information about the causes, associated behaviour problems and historical development of a disorder etc.

In the 15 years between the development of the 1st version and this 3rd edition, the Mini PAS-ADD has become widely used around the world and has been translated into a variety of languages. During this period, the author trained several thousand people in the use of the PAS-ADD system, and the experience gained through this has led to the development of this current edition. One of the largest changes between the current and previous versions is the questioning. This version provides questions that are carefully worded to elicit the information that is required in order to distinguish between the different levels of severity. This should make interviewing easier to conduct, and even more reliable.

The Moss Psychiatric Assessment Schedules (Moss-PAS) are the successors to this well-known PAS-ADD system. Click here to purchase the updated system.

English for Health and Social Care Workers

Cover of the book - English for Health and Social Care Workers - Learning English

English for Health and Social Care Workers is a practical guide for anyone who works in health and social care and who does not speak English as their first language, but needs to develop their communication skills and knowledge.

This self-study guide enables health and social care workers to improve their spoken communication, vocabulary, grammar and report writing skills and to deliver the appropriate levels of care.

With English for Health and Social Care Workers, care providers and employers and workers who do not have English as a first language can be sure of raising their standards of English language skills.

Health and social care workers will gain a better working knowledge of medical terms, different medications and equipment, terms used by service users and policies and procedures used in the care environment.

Former care minister, Norman Lamb said “For people to get the care they want they need to be able to communicate with their care workers. Employers are responsible for recruiting staff that can competently speak and read English but communication will be a key part of the new Care Certificate.”

This book comes with accompanying online audio.

Reviews

English for Health and Social Care Workers is a combination of ESOL text and human services study guide. It is geared toward non-native English learners in the UK (due to the clear focus on UK accents, dialects, slang, terms and services), who are preparing for roles as frontline caregivers with the elderly, physically and mentally challenged, and mentally ill clients.

This text is highly user-friendly, with memorable and colourful images, up to nine audio tracks per unit, realistic case studies, and sample documents for each scenario, including risk assessments and daily care reports. The ESOL aspect is strongly context-based, and the grammar, vocabulary and medical terminology are introduced in accordance with the topics. Its approach is modern (including vegan, pescatarian and other diets, for example) and client-centred, and the overall focus is on healthy and respectful communication.

The units cover a variety of relevant topics, including manual lifts and transfers, pain and medication, and dealing with incidents of abuse and other challenging situations. For each topic, there are case studies; for example, the ‘In their shoes’ feature encourages students to consider situations from clients’ perspectives and includes necessary essential dialogue. The focus throughout is on the variety of clients’ and caregivers’ cultural perspectives and backgrounds, recognising clients’ emotional states, and using expressions and tone of voice to reassure clients and build rapport. All of this is underscored by the ample, well-performed and detailed audio tracks.

With all due credit, I have used a couple of scenarios from this text to good effect, in 1:1 classes with health care workers, as a way to introduce different accents and expressions while discussing relevant social topics. I recommend that English for Health and Social Care Workers be part of the skills-building curriculum for frontline caregiver training programmes in the UK, and for ESOL teachers whose students are frontline caregivers there. Because of the variety of realistic and emotionally evocative scenarios, students will definitely expand their awareness as well as their personal memory bank of a range of challenging situations.”

Judy Tobin
ESOL Teacher, St. John’s, Canada
IATEFL Voices